Absolutely GREAT response. I have seen what verbal abuse, not to mention actual physical abuse, can do to kids. It does stay with them. Only those who find someone to support them & help them gain confidence have any chance of getting past it in even a small degree. Kids are our future and deserve all the love & support we can give them. Those who use abuse in any form (yes I'll say again "rationalize" their action) should be ashamed and should be held accountable. I'll not add anything further on this topic because the previous post says it very well.