App Fan
I have never seen a ref do what they did at your sons match.
He was totally screwed and I know he is totally devastated but please don't let this break his spirit. He's too good of a wrestler for this sport to lose.
Usually a ref will award the action and adjust the clock. In this case the ref did not do that. I don't know why but please tell Garin it wasn't his fault or a lack of effort.

I loved the new mat side system and I think it was way better then having to wait for bout sheet and the wall brackets whereupdated way faster.
And I think that the tournament did a great job of trying to educate people before the event BUT when you add serious table worker mistakes on top of some expected bad refs that just equals a broken heart and spirit for some Kansas wrestlers.
Suggestions
Get the kids off the tables.
Maybe try to use this system a little more before state next year.
Find a way to rate the refs through out the season in order to get the very best ones there.
Don't tell me about the voting system. I already know. But there were refs there that were not on the list to be voted upon so unless there is some special cirrcumstance that was not made public...
It makes the whole process seem shady.