The photographer on site didn't have the option to order pictures there at the state tournament, and she told me that I should go to the Lifetouch website and enter an event ID to order. Well, the website was not very user friendly, so I tried to contact them for customer service and support. The person I chatted with told me that since I was not a parent or guardian, I could not order pictures of my wrestlers. They would be sending a code to the parents...

But since no parents were allowed on the floor during the awards, how on earth would Lifetouch know who to contact? The representative could only apologize and say there was nothing else he could do for me. He'd let his supervisor know about my situation.

I wish KSHSAA would choose a different photographer for this event -- one that used common sense, had a better webpage, and didn't take 2+ months to print and deliver photos.